Returns & Exchanges

SECONDHAND COMES WITH A PAST.

Because of the nature of secondhand, vintage and reworked items, all sales are final.

We inspect every piece carefully and do our best to photograph and disclose any noticeable wear, flaws or imperfections before it makes it onto the site.

That said, these pieces have lived a little. Minor signs of previous wear are part of buying secondhand and aren’t considered defects.

BUT IF WE MISSED SOMETHING, TELL US.

If your item arrives damaged, or its condition is significantly different from what was shown or described in the listing, please contact us within 7 days of delivery with your order number and photos.

We’ll look at it individually and make it right where appropriate.

No complicated return gymnastics.
No pretending we didn’t see your email.

Just send us the problem.

Questions or order issues:
heyhey@unhingedthrift.com